The Operating System
11 Candor Play

Improve People Instead of Replacing Them

Huang says he would rather push someone hard than give up on them: a demanding culture paired with unusually low turnover.

I'd rather improve you than give up on you.

At Stripe Sessions in 2024, Huang said of how he treats people who fall short: “I’d rather improve you than give up on you,” adding that he would “rather torture you into greatness because I believe in you.” Fortune notes that he immediately called the remark “tongue-in-cheek” and compared it to coaches who “torture them into greatness.” It is a demanding promise as much as a kind one.

The numbers. Bloomberg, reported by Fortune in August 2024, put Nvidia’s 2023 turnover at 2.7%, against about 17.7% for the semiconductor industry (from Nvidia’s sustainability report for fiscal 2024, which roughly matches calendar 2023). Nvidia’s FY2026 10-K shows 3.7%. Nvidia’s fiscal year ends in late January, so FY2026 is roughly calendar 2025.

Why people stay. Fortune’s explanation is financial: shares up more than 3,000% from the start of 2019 to August 2024, grants that vest over four years, and an employee stock purchase plan of up to 15% of salary at a 15% discount.

Not a no-layoffs story. Nvidia cut staff from about 100 to about 40 in 1996 and by about 6.5% (roughly 360 positions) in September 2008, per its 8-K.

Doesn’t transfer, and this is the headline non-transferable. Low turnover at Nvidia coincided with one of the biggest stock runs in history; unvested grants make leaving extraordinarily expensive. The low turnover may owe more to the stock than to the culture. A company with flat equity that copies “torture into greatness” gets the torture without the handcuffs.