All 25 tactics
20 People & Culture

Prioritize Mission Over Relationships

Make decisions that advance the mission, even when it means severing personal relationships.

Musk makes decisions based on what advances the mission, even when it means severing personal relationships or making unpopular choices.

The principle. The organizational mission must take precedence over personal relationships, comfort, or popularity. Leaders must be willing to make difficult people decisions based on mission alignment rather than personal feelings.

In practice. Musk fired Tesla executives who were friends but weren’t delivering results or aligned with the mission. He’s replaced co-founders and early employees when their vision no longer aligned with the company’s direction. At Twitter/X, he made massive personnel changes based on mission alignment regardless of tenure or relationships.

This approach saved his companies during critical periods when difficult decisions were necessary. It creates clarity about priorities and prevents organizational politics from undermining the mission.

Apply it. Establish objective performance criteria and apply them consistently regardless of personal relationships or tenure.